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Retail Isn’t Dying & the Retail Apocalypse Isn’t Coming
In the last 2 months, there have been multiple articles written about the “Retail Apocalypse”, the term journalists use to describe the many retail...
Creating Consumer Preference: The First Step in Becoming a Destination
For those of you who just had a 3-day, July 4th weekend, you might have experienced what I did this past weekend, an overwhelming number of choices...
Everyone Wants You to Grow, but Who Really Wants You to Thrive?
To all independent business owners! Here's something to think about: I once received a call from the sales vice-president of a well-known national...
The 4 Biggest Lies Customers Tell You
Most of you who own a business know this, but customers lie. They lie a lot. Most don’t do it in a spiteful way, but from the time they’re walking...
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